Friday, 4 November 2011

Pepsi Proves You Can Give Away Money



An anonymous blog however worth repeating here


I know I'm like totally old school and out of it and a big old dinosaur, but I thought marketing was supposed to be about selling stuff. Silly me.

So wasn't I all red-in-the-face and feeling like a dork when I read an interview in BrandWeek with Pepsi's marketing director. The interview was about their much ballyhooed "Refresh Project" -- which, in my churlish opinion is a big cynical gimmick to get some marketing leverage by giving away 20 million dollars to people with nice ideas.

Now, before you go calling me an ogre, I am all in favour of giving money to help people and communities. I even do a fair bit of it myself.

The difference between Pepsi and me, however, is that I don't go around beating my chest about it. I do it because I think it's the right thing to do.

...Call me cynical, but to me altruism loses its lustre when it seeks bouquets.

Pepsi is brazenly using their "Refresh" project for the purpose of buying their way into social media stardom and "creating buzz on social networks." Double yuk...

The thing that interested me most about the interview was that it focused on the marketing effectiveness of the campaign without once mentioning the word "sales."
"The success has been overwhelming. We have more than doubled our Facebook fans since we started the campaign. We have more than 24,000 Twitter fans"
Now here's the thing. If you're going to give away 20 million dollars to help people and communities, then god bless you...

On the other hand, if you're doing it to promote sales, then don't pretend you're Mother Teresa.

And if you're just doing it to attract Facebook friends and Twitter followers, then you're seriously demented.


This is probably the most expensive social media effort ever. I'm very curious to know what effect it will have on sales. So far all it's proven to me is that if you want to give away money, you can.
Yeah, the success was "overwhelming." I wonder what universe she is living in? I wonder how many Facebook fans it takes to cover a loss of 350 million dollars?

It was just a few months ago that the Pepsi marketing team was taking self-congratulatory victory laps at digital marketing whack-a-thons. Having once worked on the Pepsi business, I would like to give these people a little advice: Stay as far away as you possibly can from the next bottlers'

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